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Social Media Marketing workshop  - Click here to see the video lecture and report

Hotel system

 

 

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MIS for the hospitality industry.  Hotels and motels uses a business management software to get real-time information.

This presentation discusses ERP & MIS for managing Hotels.   ERP for Hotel is also referred as property management software.  The video lecture by Prof. Zaveri presents an excellent case study for customer relationship management in the hospitality industry.

 

 

Video lecture of Prof. Zaveri (faculty) giving example of CRM for Hotel. The missing towel story; and Hotel management system  PowerPoint Presentations side by side.

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Please do not confuse 'hospitality' with 'hospital' system.

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