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Artificial Intelligence (AI) in warehouse management.  Video showing robots in supply chain management.

 

  • For E-commerce website smart software focuses on solving the supply chain issues of retail merchandisers using complex AI computer programs. AI is used for efficient supply chain management, but it is not mimicking human brain or anything like that. Consider case study of an AI system that can deliver to packers at the rate of one every 6 seconds.  No human system possibly can do that, from millions of items stacked in warehouse.

  • The AI system gives instructions to robots to effectively do the job.  For example GAP, diapers.com, Staples, Office Depot, etc.

    The Artificial Intelligence system applies the concepts of distributed intelligence to order fulfillment and inventory management using new material handling systems and order fulfillment software. Inspired by ant colonies capable of performing large and complex tasks with limited central control, the system allows inventory to organize itself, adapting to conditions as they change. The resulting solution combines store, move, and sort functions into one simple system that can deliver any item to any operator at any time.

  • The system involves hundreds of mobile robots, all of which move shelving around inside warehouses, making the entire pick-and-pack process easier, faster, and more accurate. Whether the challenge is picking same-day orders or delivering boxes of products to retail stores, IT can help improve the distribution process with its automated warehouse system.

  • Each robot communicates wirelessly with the ERP Server computer network in a warehouse to get direction when needed, but, for the most part, these little, orange metal men are on their own.  No humans actually have to remember where the item is located.  Entire operation is done by robots.  Investment could be in the range of two to twenty million dollars.

  • Interestingly Amazon uses humans for picking and packing, however, AI system helps humans to locate the item, as shown in the video clip above. 

Additional resource study http://www.kivasystems.com/

 

Due to the large number of considerations involved in many decisions, computer-based decision support systems (DSS) have been developed to assist decision makers. PowerPoint presentation to introduce the topic of AI or expert system or DSS.

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